> Sporting & Goods Case Study
“CounterPoint is very user-friendly and easy to for our new staff to learn.”
“Our employees enjoy having all the data they need at their fingertips to perform their job and deliver superior customer service.”
We know your business. Whether you are selling hunting and outdoors supplies, camping/hiking/biking/skiing equipment, golf clubs, logo apparel or team sports equipment, our solution will help you manage a winning operation. Our solution is designed specifically to help your type of business be more successful by better managing inventory and purchases, tracking customers/teams to ensure you are providing the best customer service, and giving you a system that has the flexibility to do business the way you want not the way the system dictates.
“We wanted an easy-to-use point-of-sale front-end and one that handled layaways and special orders robustly. We were also looking for full-featured purchasing and inventory control modules. CounterPoint was able to deliver on all counts.”
Our powerful point of sale system makes sales transactions very easy to process even for new employees. At the same time, the system gives you all the options you need to really serve your customer: which store has the size 15 soccer cleats, what type of custom grips did Mr. Jones have added to his new irons last year, what is the serial number of the stair climber sold yesterday and when was it scheduled for delivery, etc. Our system can track serialized items such as guns and exercise equipment, allow you to create layaways and special orders for clients, as well as, customer-specific purchase orders to your vendors. We can even help you get your online store going fast with our integrated ecommerce tools.
Contact us today to see how we can help you can give your team the chance to be champs in retail.
Other Features:
Other features that particularly attracted sporting goods retailers include:
- Ability to interface with ATF approved bound book software
- Ability to put items on hold when they have service and repair work
- Ability to sell/take orders, special orders, back orders and layaways
- Ability to track returns by customer to identify problem customers
- Ability to track serialized inventory
- Accounting interface (QuickBooks, Microsoft Dynamics and others)
- Automatic barcode printing from purchasing
- Control & tracking of employee actions
- Customer profiles for targeted marketing
- Ease of tracking and reordering basic items by use of min/max levels or historical sales
- Grids Inventory tracking (color/size, length/width/style, right/left, etc)
- Inventory import through Data Interchange
- Items specific sales process (for skis, bicycles, etc.)
- Barcode labels for any item from flies to outdoor products
- Oversize pricing
- Tracking of store credits, gift certificates and customer loyalty points
- Ability to take cycle counts and physical inventory for selected items (especially items with high value/theft potential)
- Handheld data collectors for physical inventory
- Ability to track and report commissions
- Accounts Receivable
- Hot/Cold Analysis report
- Inventory Management reports
- Management dashboard screens for KPI’s
- Non-inventory and service items (e.g., a bucket of range balls or green fees)