2020 Counterpoint Calendar Update

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If your Counterpoint calendar follows the normal calendar, you’ll want to make sure you’ve updated your system in 2020. First, create a calendar (if you don’t already have one) for 2020 in Setup | System | Calendars.  You can configure custom Seasons, Months, and Weeks, or you can click the Set Default Dates button to… Read more »

Windows Support Changes

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Beginning with the NCR release of Counterpoint 8.5.6.4, NCR will no longer support Windows 7 or Windows Server 2008 R2. For older versions of Counterpoint running these operating systems, as of December 31, 2019, Counterpoint will no longer be supported on Windows 7 or Windows Server 2008 R2. This means that NCR will no longer… Read more »

NCR Counterpoint Version 8.5.6.3 Now Available

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A new version of NCR Counterpoint is now available. The enhanced version includes various new features and builds on features currently available within the point of sale software. NCR Counterpoint 8.5.6.3 includes: Line display for Ingenico iSC250 Improved gift card redemption & order processing in Offline mode Ability to accept 5-digit PLU codes Customizing touchscreen… Read more »

Updating Discover for 8-number

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Discover UnionPay is launching a new 8-series BIN range that will start with the number “8” to support continued cardholder growth. The 8-series cards are expected to appear in the market starting in January 2019. To ensure that your system is ready for the new cards, you’ll need to add the “8” prefix to your… Read more »

What is Quick Chip?

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Are your customers complaining of the long check-out waits due to credit card processing times? What if we told you there is a new solution that can cure these headaches, solve the long wait times, and have your customers leaving happy? Interested? NCR Counterpoint now supports Quick Chip for EMV. Quick Chip is an “early… Read more »

Preparing for the Holiday Season

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As the holiday season quickly approaches, it is imperative retailers are fully prepared for the increase in customer traffic. According to the National Retail Federation, holiday retail sales are expected to increase by 4.3 to 4.8 percent for a total of $717.45 billion to $720.89 billion. Many businesses depend on these holiday surges to obtain… Read more »

Halloween Spending to Reach $9 Billion

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Once again, Americans are looking forward to splurging on their favorite candy, costumes, and decorations during the Halloween season. According to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics, total spending for Halloween is expected to reach $9 billion, the second highest in the survey’s 14-year history. The figure is relatively… Read more »

Let’s Not Forget About POS

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The headline-making stores in the retail industry focus on the promise of a new era of retail, characterized by an unprecedented pace of innovation. For example, we are witnessing the use of virtual/augmented reality, new and highly sophisticated applications of artificial intelligence, bots, and more. Point of sale (POS) technology may not get much attention… Read more »

Important! New Counterpoint TLS Requirements

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New PCI DSS Requirements for Credit Card Processing March 13, 2018   By now, you may have received notice from your credit card processor or from NCR about upcoming changes to credit card processing that will take place in the next few months.  We wanted to help explain these changes and put them into perspective… Read more »

Counterpoint Calendar Update

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It’s a new year!  If your Counterpoint calendar follows the normal calendar, you’ll want to make sure you’ve updated your system for 2018.   First, create a calendar (if you don’t already have one) for 2018 in Setup | System | Calendars.  You can configure custom Seasons, Months, and Weeks, or you can click the… Read more »