NCR Counterpoint POS Support, Integration, and eCommerce Solutions for Retailers
Helping retail businesses connect their POS, inventory, and eCommerce systems, so everything works together seamlessly.
Our Services
Supporting Best-in-Class Hardware and Software
Explore the core technologies we leverage to streamline your operations, enhance the customer experience, and integrate your retail channels.
NCR Counterpoint
NCR software brings together your point-of-sale, inventory, and operations into one connected system, giving you better visibility, control, and efficiency across your entire business.
Seamless Integrations
Our integration solutions connect your POS with the tools your business relies on, from eCommerce and accounting to inventory and shipping, and customer marketing, helping you streamline operations and drive repeat sales.
CPShop eCommerce
CPShop connects your NCR Counterpoint system to your online store, syncing inventory and orders in real time, so you can sell seamlessly both in-store and online.
About Us
Built for Retailers. Backed by Experience.
At Mainspring, we help retailers simplify and strengthen their operations by connecting the systems that run their business.
With over 35 years of experience, our team specializes in NCR Counterpoint support, system integrations, and eCommerce solutions, giving you the tools and support you need to operate more efficiently and grow with confidence.
We understand that no two retail businesses are the same. That’s why we take a hands-on, consultative approach, learning how your business works and building solutions that fit your needs.
From day-to-day support to long-term strategy, we’re here to make sure your POS, inventory, and online systems work together the way they should.
Blogs
Retail POS Tips, NCR Counterpoint Insights & Technology Updates
Get expert advice on NCR Counterpoint, retail POS systems, inventory management, and eCommerce integrations, designed to help you streamline operations and grow your business.
Specialty Spotlight: Helping Sporting Goods Retailers Stay Ahead of the Game
For sporting goods retailers, success isn't just about having the right products on the shelf; it's about having the right products available at the right time. From back-to-school shopping and fall sports seasons to holiday gift buying and year-round athletic...
The Hidden Cost of “We’ll Just Do It Manually”
The biggest expense on your P&L might not be where you think it is. Most retailers keep a close eye on payroll, inventory costs, rent, and credit card processing fees. Those are obvious expenses that show up every month. But there is another cost quietly affecting...
Why More Retailers Are Choosing Automation Over Additional Labor in 2026
Retailers have always been masters at multitasking, but in 2026, many business owners are facing a new reality: simply adding more labor isn't always the answer. Rising wages, staffing challenges, employee turnover, and increasing customer expectations are causing...
Years Supporting Retail POS Systems
Retail Industries Supported
Retailers Supported
Focused on Secure, Reliable Systems
Why Choose Us
Why Retailers Choose Mainspring
We don’t just support your point-of-sale, we help you run a more connected, efficient, and profitable retail business.
Customer Commitment
We take ownership of your systems, delivering responsive support and long-term solutions you can rely on.
Proven Expertise
With deep experience in NCR Counterpoint and retail systems, we deliver solutions that work the way your business needs them to.
Integrity
We operate with transparency and accountability, so you always know your systems and your business are in good hands.
Partnership Approach
We work alongside your team to understand your business, align your systems, and support your growth every step of the way.
Contact Us
Get a Consultation Now!
Testimonials