How retailers can leverage e-commerce business to account for store closures

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Many life-essential retailers—think grocery stores, pharmacies and gas stations—are having to modify their business hours to keep consumers and employees as safe as possible during the COVID-19 crisis. Other retailers are closing their physical doors entirely, like Apple, Macy’s and Nordstrom, to limit the spread of the virus. Consumers are being inundated with emails from… Read more »

We’re Hiring!

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Mainspring is always looking for new team members! Currently, we are accepting applications for Application Specialists. Who We Are Mainspring is a growing technology company headquartered in Tulsa, OK.  We sell and support Retail Point of Sale and Inventory Control systems to a number of retail industries.  Our focus is on customer service and providing… Read more »

2020 Counterpoint Calendar Update

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If your Counterpoint calendar follows the normal calendar, you’ll want to make sure you’ve updated your system in 2020. First, create a calendar (if you don’t already have one) for 2020 in Setup | System | Calendars.  You can configure custom Seasons, Months, and Weeks, or you can click the Set Default Dates button to… Read more »

Windows Support Changes

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Beginning with the NCR release of Counterpoint 8.5.6.4, NCR will no longer support Windows 7 or Windows Server 2008 R2. For older versions of Counterpoint running these operating systems, as of December 31, 2019, Counterpoint will no longer be supported on Windows 7 or Windows Server 2008 R2. This means that NCR will no longer… Read more »

NCR Counterpoint Version 8.5.6.3 Now Available

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A new version of NCR Counterpoint is now available. The enhanced version includes various new features and builds on features currently available within the point of sale software. NCR Counterpoint 8.5.6.3 includes: Line display for Ingenico iSC250 Improved gift card redemption & order processing in Offline mode Ability to accept 5-digit PLU codes Customizing touchscreen… Read more »

bLoyal Introduces eCommerce Loyalty Program for NCR Counterpoint

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Retail businesses need omnichannel loyalty and integrated eCommerce systems to compete in the modern marketplace.  bLoyal brings these capabilities to your existing Counterpoint systems to help you put your valuable shoppers first, providing you with the tools to understand what they want most, so that you can create experiences and loyalty incentives that will keep… Read more »

Updating Discover for 8-number

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Discover UnionPay is launching a new 8-series BIN range that will start with the number “8” to support continued cardholder growth. The 8-series cards are expected to appear in the market starting in January 2019. To ensure that your system is ready for the new cards, you’ll need to add the “8” prefix to your… Read more »

What is Quick Chip?

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Are your customers complaining of the long check-out waits due to credit card processing times? What if we told you there is a new solution that can cure these headaches, solve the long wait times, and have your customers leaving happy? Interested? NCR Counterpoint now supports Quick Chip for EMV. Quick Chip is an “early… Read more »